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Coronavirus Updates on Operations: Department or campus operations may be modified during this time. Please call or email the department for more information or visit

Residential Life and Housing


TV, Internet, and Phone

Due to an upgrade on Campus Television Cable, you may need to run a channel scan on your TV to enjoy the new channel lineup. Instructions on how to perform a channel scan can be viewed below.

Every room in the residence halls has an Internet jack and a TV connection. Resident students must bring their own Ethernet cable to connect to high speed, wired internet and their own coaxial cable to connect their TV to the Cable TV Jack. The residence halls are also equipped with Wi-Fi access for wireless connections.


» Connecting gaming consoles and other connected devices (Apple TV, Roku, etc.)

Cable TV

Cable television service is provided in Adelphi’s residence halls by Campus TeleVideo (CTV).

» See the full cable TV channel listing

» See the Campus TeleVideo FAQs

How to Scan for Channels

In order to properly set up your TV, you may need to scan for available channels accessible through the TV provider to make them viewable on the TV. Please follow the steps below to ensure proper setup.

Connecting a TV to the Wall Jack

Connect the coaxial cable from the wall to the back of the TV.

Scanning for TV Channels

Once the coaxial cable is connected, you need to perform the channel scan on the TV. 

Depending on the type and model of the TV, you will need to go into the MENU and find either a SETUP or CHANNELS section (This is different for every TV but each one should have a variation of these settings in it).

In this menu, you need to be sure that the scan is set to CABLE.

Once CABLE is selected, select SCAN. This process will usually take a couple of minutes.

If you are missing channels

Some TVs do not have the proper tuner to scan for Digital channels. View a list of these TVs on Campus TeleVideo.

If your TV is not on this list, and you are still experiencing missing channels/poor channel reception, report this issue to the Help Desk and a technician will be sent over.


Adelphi University residential students can get instant, streaming access to over 2,000 shows and hit movies.

To start watching:

  1. Visit or download the HBO GO app
  2. Click sign in to select “Adelphi University” from the drop-down menu
  3. Follow the prompts and start watching

Supported Devices:

  • Mobile: Download the HBO GO app on your iOS or android phone or tablet. Sign in using the same steps outlined above and try playing a video.
  • Connected TV devices: PS3, PS4, XBOX ONE, XBOX 360, Samsung SmartTV, Amazon FireTV, Roku, or AppleTV. Please note that you must be on the Adelphi University campus wireless to use these devices. They cannot be used off-campus.

» View the HBO Help Center

Phone and Voicemail

Phone and voicemail service is now available through Google Voice, which you can use through your computer and through most smartphones.

» Learn more about Google Voice

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